Privacy Policy
Last Updated: April 16, 2025
EPIC AI (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (https://epicaihub.io/) or use our Agentic AI trading software. By accessing our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: When you contact us, request a consultation, or download our white paper, we may collect your name, email address, phone number, company name, and other contact details you provide.
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Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
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Analytics Data: We use third-party analytics tools (e.g., Google Analytics) to collect aggregated data about website traffic and user behavior.
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Non-Custodial Data: EPIC AI does not have access to or collect data related to your trading accounts, financial assets, or account credentials, as we do not hold, manage, or assume custody of client funds.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To respond to your inquiries, schedule consultations, or provide requested materials (e.g., white paper downloads).
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To improve our website and services, including analyzing user behavior and optimizing functionality.
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To communicate with you about updates, promotions, or new features (you may opt out at any time).
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To comply with legal obligations or protect our rights, such as responding to legal requests or preventing fraud.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
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Service Providers: We may share data with third-party vendors (e.g., hosting providers, analytics services) who assist us in operating our website and services, subject to confidentiality agreements.
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Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., subpoenas, court orders).
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you where required by law.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data. Clients are responsible for maintaining the security of their own systems, including trading accounts and credentials, as EPIC AI does not have access to or custody of these assets.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request that we correct inaccurate or incomplete data.
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Deletion: Request that we delete your personal data, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
To exercise these rights, please contact us at epicaihub.io. We will respond to your request in accordance with applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of our website.
7. International Data Transfers
EPIC AI operates globally, and your data may be transferred to and processed in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses where required.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., AutoTrader platforms, exchanges). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: [email protected]